Assurance Property Management invites you to explore the possibilities of total command and control of your real estate investment.  Our experience shows that owners of rental properties have just a few basic needs:

• Aggressive marketing systems to eliminate vacancies
• Showings on weekdays and weekends when most perspective tenants are looking for a place to live
• Responsive communication with answers and action plans when challenges arise
• Sensitivity to the fact that most investors can’t just drive by to check on their property
• Qualified tenants who respect the home they live in and pay the rent on time
• A turn key solution that includes tenant screening,  lease execution, and feedback on showings of your property

As a national property management company, we specialize in working with passive real estate investors who trust us to supervise the day to day operation of the tenant/landlord relationship.  Our clients have Internet access to specific information regarding their property via secured user name and password. 

Assurance Property Managements corporate staff has over 30 years of experience managing investment properties and the on site staff charged with the day to day operation of your asset.

Value is always a driving factor in choosing a property manager.  Our size and our systems allow us to provide a highly efficient service that will not take a huge bite out of your cash flow.

Assurance Property Management is a well-structured and highly profitable property management unit of Michael Franks, LLC. In keeping with the focus on intensive management, Assurance’s role is to oversee all on-site personnel, collections, new rentals, renewals, day-to-day operations and financials for each property. The Company is able to control the operations at each property to produce the lowest possible cost with the highest possible return.

Assurance Property Management takes a highly disciplined approach following the acquisition of a new property. The defining target is that tenant satisfaction results in reduced costs and increased profits. The Company has found that a majority of the tenants who reside in these properties were underserved by the prior landlord.

The immediate goal is to establish good communication, let the tenants know who is in charge of the property, and establish guidelines for what is acceptable and what is not.

• All tenants receive an Assurance Property Management introductory letter and a welcome letter. Deferred maintenance questionnaires and a survey with suggestions and recommendations to management are also included.
• A toll free hotline is set up for the tenants to call, 24 hours a day, to be connected to the appropriate on-site personnel.
• Maintenance issues are handled within 24 hours of tenant request.
• Common areas (laundry facility, lobby, parking lot, etc.) are immediately improved.
• Tenant appreciation parties are conducted so the tenants get to know the property managers personally.
• A tenant referral program is established to encourage their family and friends to become tenants.
• Some creative programs are established to create and maintain tenant/management interaction.
• Random weekly tenant calls are made to ensure a tenant satisfaction.
• A newsletter is created for each property to keep the tenants informed of activities, new programs and the latest news.